Wouldnt this site be even more helpful if it had an online chat feature as well?? I'm sure not everyone will agree, but I think most users, even newbie's impaticular would or could really enjoy having somewhere to go if they had an immediate question that may be ruining there day or keeping them up that night, and if they could talk to other BFS' sufferers who may have that symptom and can reassure them that it is part of the disorder. Sometimes its really hard to post and wait for responses from other users of the site. Just a suggestion.